An easy way to pay your bill with cash
Southwest Electric now offers a way to pay your bill at a store near you. All you need is your barcode and cash to cover your bill and the $1.50 fee.
The barcode can be found on the back of your bill or in the SmartHub app. Each account has a unique barcode.
To find barcode in SmartHub app:
- Open SmartHub
- Tap Bill & Pay
- Tap Pay By Cash
- Tap View Barcode
- Choose account, if you have more than one
- Show cashier the barcode
- Pay your bill amount plus the $1.50 fee
To find a payment location in SmartHub app:
- Open SmartHub
- Tap Bill & Pay
- Tap Pay By Cash
- Enter Zip Code
- Choose a location
- Show cashier the barcode
- Pay your bill amount plus the $1.50 fee
Questions?
How can I find a payment location if I don’t have the SmartHub app?
To find a payment location online, visit this website.
Do I have to use the SmartHub app to pay my bill with Direct Pay?
No, you can use the barcode located on the back of your bill. You can also print a copy of your barcode from SmartHub online by clicking on Billing & Payments and Pay By Cash.
Is there a fee to use this payment option?
Yes, when you tell the cashier the amount you want to pay, the store will add a $1.50 fee to the transaction.
When will the payment be posted to my account?
It will post to your account immediately. You can verify by checking the SmartHub app.
Can I pay with a credit or debit card?
Most stores will only accept cash.
Will I get a receipt from the store?
Yes, the store should give you a receipt. If not, please ask for one.
Is there a limit to how much I can pay?
Yes, there is a $500 limit per transaction.
Can a commercial account use this payment option?
Yes, every account has a unique barcode. If your bill is over $500, more than one transaction will be required.
Can I pay at a store outside Mississippi?
Yes, you can pay at any participating location. You can find locations in SmartHub or by visiting this website.
Can I make a partial payment?
Yes, you determine the amount you want to pay.